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Which Channel Is Just Burning Cash?

You’re probably overspending somewhere. This guide shows how to audit your ad spend across Google, Facebook, and more to find the right leads.

Customer Leads
4 min read
Key Takeaway: You don’t need more leads—you need better ones. This post shows you how to measure the true value of every lead source, cut out what’s dragging you down, and double down on what actually delivers booked jobs and bankable returns.

🎯 1. Not All Leads Are Created Equal

The loudest marketing channel isn’t always the most profitable one.

The Reality:

  • That SEO agency talks a big game, but none of the calls convert.

  • Angi’s sending leads—but your close rate’s under 10%.

  • Partnerships sound promising but feel like charity.

Fix It:

  • Track source-to-close, not just clicks or impressions.

  • Measure quality: Is the job size worth the lead cost?

  • Know your Close Rate by channel: More truth, less hope.

Quick Win: One TradeSworn client dumped a $4K/mo lead service and added $60K in booked work in 60 days by shifting spend to their highest-ROI referral engine.

Read: Am I Targeting the Wrong Job Types?

📉 2. You’re Not Actually Measuring ROI

If you can’t tell which channel gave you which customer, you’re not marketing—you’re guessing.

The Reality:

  • Google Ads are running but no job tracking is in place.

  • You’re relying on “how did you hear about us?” and forgetting to log it.

  • Marketing reports look good—but sales still feel slow.

Fix It:

  • Assign source tracking on every inbound form and phone call.

  • Connect marketing to jobs closed, not just leads generated.

  • Calculate CAC (Customer Acquisition Cost) by channel monthly.

Stat: Only 1 in 4 commercial HVAC companies can name their highest-performing lead channel. Be the one who can.

Read: Why Aren't Calls Turning Into Leads?

🚫 3. You’re Scaling the Wrong Channels

Just because it brings in leads doesn’t mean it scales with you.

The Reality:

  • Low-price lead farms flood your team with tire-kickers.

  • A one-person marketing shop can’t scale when you do.

  • You’re adding ads but ignoring your referral goldmine.

Fix It:

  • Rank your lead channels by average ticket size + close rate.

  • Drop anything that doesn’t lead to bankable jobs.

  • Invest in what multiplies: crews, reviews, referrals, repeat work.

Real Talk: Growth isn’t adding noise, it’s removing friction.

Read: Is My Marketing Actually Working?

📞 4. You Don’t Have a Consistent Follow-Up Plan

It’s not just the channel, it’s what happens after the call.

The Reality:

  • Hot leads go cold waiting for quotes.

  • Sales team isn’t logging follow-ups.

  • Marketing’s doing its job. Sales isn’t.

Fix It:

  • Set response time goals: every lead touched in under 1 hour.

  • Build a simple follow-up system with 3+ touchpoints.

  • Align marketing + sales teams around revenue, not just lead volume.

Pro Tip: Don’t scale leads until your close rate is dialed.

🧰 Final Takeaway:

More leads won’t fix broken follow-up, bad channels, or guesswork strategy. You don’t need more noise. You need a cleaner, smarter plan.

Ready to cut the waste and find the right leads?

[CTA: Download the HVAC Lead Channel ROI Calculator]

Tim
Trade-Smart Brand Builder
TradeSworn Operator
Win Smarter. Grow Faster. Lead Like a Pro.

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