Your Data, Your Rights, Our Job

Privacy Notice

Effective July 13, 2025
Straight talk on how we use and protect your data when you interact with our website or engage our services.

1. What Personal Information We Collect from You

We collect personal information in two ways: (1) Directly from you (e.g. name, email, business name) via contact forms, scheduling, or service inquiries, (2) Automatically via cookies and analytics tools (e.g. IP address, browser type, usage data). We may also receive limited info from publicly available sources or service partners (e.g., newsletter platforms or booking tools).

2. Why We Use your Data and When It Matters

We process your data to: (1) Respond to inquiries and deliver services you’ve requested, (2) Send newsletters or updates (with your consent), (3) Improve our site’s performance and user experience, (4) Comply with legal obligations (e.g., fraud prevention, dispute resolution). All processing is based on contract performance, legitimate interest, or your consent.

3. How We Protect your Data and Keep It Secure

We use industry-standard safeguards, including: (1) TLS encryption for data transmission, (2) Encryption at rest for stored data, (3) Role-based access controls for sensitive information, (4) Regular reviews of infrastructure and vendor security. We aim to protect your data from loss, misuse, or unauthorized access, though no system can guarantee absolute security.

4. How Long We Hold on to your Information

We retain personal data as follows: (1) Client inquiries and service records: up to 5 years, (2) Newsletter-only subscribers: removed after 2 years of inactivity, (3) Analytics data: retained in aggregate, non-identifiable form indefinitely. When no longer needed, data is securely deleted or anonymized.

5. How Cookies and Tracking Tools Work on our Site

Our website uses cookies for: (1) Functional operations (e.g., remembering settings), (2) Analytics (e.g., understanding site usage via Google Analytics), (3) Marketing (if consented). A banner lets you accept or reject cookies. You can also adjust settings via your browser.

6. Who We Share Data with and Why

We only share personal data with: (1) Service providers helping us operate (e.g., email platforms, scheduling tools, website hosts), (2) Legal or regulatory authorities, when required, (3) Other parties, with your explicit consent. All subprocessors are contractually obligated to protect your information under strict terms.

7. What Happens if your Data Crosses Borders

Some of our service providers store or process data outside the U.S. We ensure adequate safeguards are in place (e.g., Standard Contractual Clauses) to protect your rights and ensure lawful cross-border data handling.

8. What Rights you Have Over your Own Data

Depending on your location, you may have rights to: (1) Access a copy of your data, (2) Correct or delete your data, (3) Restrict or object to processing, (4) Withdraw consent for marketing, (5) Request data portability. Submit a request at: privacy@tradesworn.com.

We respond within 30 days and may verify your identity before acting.

9. Our Policy on Collecting Data from Kids

We do not knowingly collect personal data from anyone under age 16. If we become aware that such data has been collected, we delete it promptly.

10. How We'll Notify you When Our Terms Change

This Privacy Notice may change from time to time. We will post updates on this page and notify you when changes are material.

11. How to Contact Us with Questions or Requests

Have questions or want to exercise your rights? Email: privacy@tradesworn.com

Your Data, Your Rights, Our Job.

Privacy Notice

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